FAQ

Welcome to our FAQ page! We understand that you may have questions, and we’re here to provide you with the answers you need. Take a look at the frequently asked questions below to find information about our services. If you can’t find what you’re looking for, feel free to reach out for further assistance.

What to expect on the day of your collection

Your driver will arrive in a white, “Friendly Cabs” branded vehicle, dressed in our company-branded uniform. We SMS/Whatsapp and/or email your drivers mobile number to you before your collection date. Keep his number safe as he’ll be in contact with you soon as he arrives at your Home, Business and at the Airport to ensure a seamless pick-up.

Residential and Business pick-ups

Our drivers arrive 15 minutes prior to your collection time. This gives you and your driver sufficient time to load your luggage and complete payment if you have opted to pay in cash.

If you are being collected from a secured complex or estate, please make provision for time spent at security and ensure that you forward us the necessary entry codes and/or requirements.

The driver will stop at your pre-selected terminal drop-off zone, Domestic or International, and assist you with off-loading your luggage.

Airport Pick-ups

Important: Please confirm with reservations where you prefer to be collected, i.e. from, INSIDE or OUTSIDE the terminal building.

Switch on your mobile phone once you are in the baggage claim as this is the ideal time to communicate and confirm with your driver where he is waiting to ensure a seamless pick-up.

We are unable monitor flight delays – if your flight has been delayed please contact reservations as soon as possible on (+27) 60 402 0548 with your updated arrival time. Scheduling is managed centrally so we discourage calling your driver regarding flight delays.

In most cases, we can accommodate delays, provided that you let us know as soon as possible.

Where do I meet my driver at the Airport?

Our drivers will wait for you INSIDE the Airport at Arrivals with a welcome board with your name on.

Explore Jeffreys Bay and Surrounding Areas with Friendly Cabs' Reliable Routes

We offer a wide range of transportation services to suit your needs, including airport transfers, corporate travel, sightseeing tours, and more.

Experience Comfortable and Convenient Long-Distance Travel and Tours with Jbay Friendly Cabs

Need long-distance travel, transportation to sporting events, coastal tours, golf tours, or hotel transfers? We have got you covered. Book your ride today and experience the difference with Jbay Friendly Cabs!

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Safe, convenient, & hassle-free transportation

At Friendly Cabs, we are committed to providing you with the best transportation experience possible. With our friendly drivers, affordable rates, convenient booking, comfortable vehicles, on-time service, and 24/7 availability, we are confident that you will love our service. Book your ride today and experience the difference with Friendly Cabs!